Privacy Policy
Last updated: May 2026
1. Who We Are
Justido Design ("we," "us," or "our") operates the justido.design marketing site for AI-native web design through two legal entities: Justido GmbH (Kurfürstendamm 37, 10719 Berlin, Germany — Handelsregister Amtsgericht Charlottenburg, HRB 250605 B, USt-IdNr. DE285976038) is the data controller for visitors and customers in the EU/EEA and DACH region. Justido LLC (251 Little Falls Drive, City of Wilmington, Delaware 19808, USA) is the data controller for visitors and customers in the United States. Full entity details are available on our Impressum. Our website is https://justido.design. Contact us at hello@justido.design.
2. Information We Collect
We collect information you provide directly, including your name, business name, email address, phone number, and any details you submit through our contact form or while interacting with our AI chat demo in your browser. We may also collect usage data through analytics tools (such as page views and referral sources) and conversation data when you interact with our AI chat demo.
3. How We Use Your Information
We use the information we collect to: respond to your inquiries and schedule discovery calls; provide and improve our services; send transactional email and SMS messages related to your inquiry, appointment, or project (with your explicit consent); and comply with legal obligations. We do not sell your personal information to third parties.
4. SMS Notifications (Not Currently Active)
SMS notifications are part of the planned product surface — for example, appointment confirmations or follow-ups tied to a booking — but they are not active on this site today. No SMS opt-in form is currently presented, no phone numbers are collected for SMS purposes, and no SMS messages are sent. If and when SMS is activated, this section will be updated to describe the consent flow (separately-given Art. 6(1)(a) DSGVO consent for EU/EEA/DACH recipients; transactional SMS with STOP/HELP keywords for US recipients) before any number is collected for that purpose. You will not receive SMS from Justido Design unless you have explicitly opted in at a future point on a form that this Privacy Policy will describe at that time.
5. Cookies and Tracking
We use two strictly-necessary cookies on this site. The first is a NEXT_LOCALE functional cookie set by our internationalization framework (next-intl) to remember whether you prefer English or German. The second is a jd_currency cookie that remembers whether you chose to see prices in euros or US dollars. Both expire after one year and are strictly necessary for the features they support (language switching and currency preference) to work across visits. No consent banner is required for either under DSGVO Art. 6(1)(b) (strictly necessary for the service requested). For analytics we use Plausible Analytics — a privacy-friendly, cookieless, EU-hosted alternative to Google Analytics — which tracks aggregate pageviews and outbound link clicks without setting any cookies, without recording personal data, and without cross-site tracking. Plausible operates as our sub-processor on the legitimate-interest basis of Art. 6(1)(f) DSGVO (operating and improving the website) and does not require a consent banner under EU guidance. The booking widget on /book is served by GoHighLevel (LeadConnector); if you interact with it, GoHighLevel may set its own cookies per their own data policy — see the Sub-processors page for the link. You can disable any of these in your browser settings; with the language- or currency-preference cookie disabled, we simply won't remember those choices across visits.
6. Third-Party Sub-processors
We engage third-party sub-processors to deliver this site — including hosting, AI inference for the chat demo, CRM, and analytics. Some of these providers are based outside your country of residence (primarily the United States). Where we transfer personal data internationally, we rely on appropriate safeguards, such as the EU Standard Contractual Clauses (SCCs) and equivalent mechanisms under applicable law (e.g., GDPR Art. 44 ff.). For the complete and up-to-date list — with each provider's purpose, location, and safeguard — see our Sub-processors page at justido.design/subprocessors.
7. Data Retention
We retain personal information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting hello@justido.design.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing of, or port your personal data, as well as the right to object to certain processing and to withdraw any consent you have previously given. Under the GDPR specifically, these rights include access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection (Art. 21). To exercise these rights, contact us at hello@justido.design.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy. For privacy-related questions, email us at hello@justido.design.